GoodwillFinds Reviews

Seattle Dearborn, the central spot, is a total joke! The PRICE POLICE! They put color tags at half off but refuse to sell it at that price. The biggest scam ever.. they act like it's a big deal that they provide training for new employees! ALL COMPANIES TRAIN!! Ain't nothing special about that! STAY AWAY FROM DONATIONS. EVERYTHING THEY OFFER IS FOR PROFIT. AND ALL PRODUCTS WERE GIVEN TO THEM FOR NOTHING.

In Southern California, Goodwill has been upping the prices on items that have been donated. For instance, a standard mug is priced at $3.99, which is even pricier than a brand new one at W**mart. That's just absurd! When I visited a Goodwill store in Los Angeles, I saw that nothing was priced below $3.99. Is this still the nonprofit Goodwill we know? The Goodwill store in Orange County has also increased prices on donated goods, but not as steeply as those in L.A.

The employees were friendly and kept busy, not just hanging around. This shop in Charlotte, Michigan, is well-organized, making it easy to locate what you need. The only issue is the pricing; it's way too high for secondhand clothes and shoes. Considering most items are donated for free, the costs should really be lower. Honestly, I'd prefer to hit up Walmart or Kohl's and snag a new pair for the same amount. The only downside is the rising prices, but aside from that, the store was tidy, and the staff were pleasant.

I really like the Goodwill shops around St. Louis. They tend to be tidy, everything is arranged well, the staff are nice, and there's always an element of surprise! You never know when you'll stumble upon a great deal! Sure, there's been some chatter about the prices, and I've seen items that made me raise an eyebrow, but most things are quite fair compared to other places. Even if something is a tad pricier than you’d expect, folks often forget that they have to cover employee wages, rent, and other costs. All things considered, it’s always a trip worth taking for me.

I ain't ever gonna set foot in their unfriendly shops. If you end up with broken stuff, you're in trouble. Buyer beware.

Awesome stuff at a great price. Give it a look and let’s grab some!

I used to really like Goodwill. I always believed the main goal was to provide affordable options for folks in need of clothing. But come on, all the stuff is donated to Goodwill for FREE! It shouldn't cost 21 bucks for a pair of secondhand jeans. Goodwill shouldn't keep raising prices; people point fingers at buyers and resellers, but honestly, that just means Goodwill is raking in more cash. There's no justification for the high prices on donated items; they're just turning into another money-hungry corporation.

GOODWILL IS A DISAPPOINTMENT... They take our donations without paying a dime. Then they sell it back to you at prices higher than what you'd find in stores. It used to be a solid spot for bargains, but now you're shelling out more than for brand new stuff... what happened to you folks?

The delivery folks are really frustrating. They were as rude as you can get. I lost several hours waiting around, and they wouldn’t even hang on for just 2 minutes. Honestly, their attitude was shockingly unhelpful.

This review pertains to the main office located in Phoenix, Arizona on Beryl.

I’m really not happy at all with how Cory dealt with my issue when he returned my call on Monday, December 19, 2022. I had a rough time at a store up north in Arizona, and I had already explained this to Tiffany at their customer service on Wednesday, December 14, 2022.

The store in question messed up so badly that I ended up leaving without the items I intended to buy, just sitting there on the counter.

If I were a Goodwill rep calling back after hearing this tale, I would’ve offered some sort of compensation, like a gift card.

Every company has its own way of doing things, but I was pretty appalled by how Cory managed this situation.

I frequent Goodwill stores quite a bit, and out of all the locations in Atlanta, the one on Buford Highway at NorthEast Plaza takes the cake for being the worst. Last Friday, I strolled in with just 17 minutes to spare before closing. Right away, one of the managers started yelling at me, insisting that 'the store is closed!' I pointed out that the doors were still open, it was 17 minutes till, and I knew exactly what I wanted, promising I'd be at the register in a minute. I picked up a racquetball racket and got in line. Almost instantly, the same manager started shouting that no one would help me and that I had to leave. There were about eight people ahead of me, it was 15 minutes till closing, and one unfriendly cashier along with three other employees just hanging around chatting. I told them I wasn’t going anywhere since I was already in line, the store was open, and their rude behavior was uncalled for. A woman in front of me was visibly upset too; it seemed like the staff had tried to push her out as well, and she kept muttering to herself that she wasn’t leaving. As time dragged on, the lone cashier was ringing things up at a snail's pace, seemingly trying to hit 8 PM before we could check out. At 8 PM, just as it was the lady's turn, four police officers walked in. The cashier, who claimed to be the manager, grabbed her cash drawer and bolted, signaling to the cops that they needed to clear us out! At that point, the whole situation turned from frustrating to downright absurd. I tried to get the manager's name, but she wouldn’t tell me. I asked where the customer service info was, and they just shrugged and ran off! The police ended up escorting us out—four cars for a bunch of harmless Goodwill shoppers! This was completely unacceptable and downright malicious behavior from the staff at this location. The cashier, who was apparently a manager, kept saying she didn’t care if we complained, insisting we were warned about the store closing at 8 PM and that they had every right to kick us out whenever they felt like it. I recorded the whole thing and have the contact info of another customer who was also unfairly thrown out. All of this was caught on their cameras, if they were functioning, and it definitely needs to be looked into by higher-ups. As a business owner with 25 years of experience running restaurants, bars, and hotels, I’ve rarely witnessed such an overt level of hostility towards customers.

prices have skyrocketed around here, there's always a reason given for why returns aren't allowed. I ain't ever going back to one of their shops!

I'd totally give goodwill a zero if that was an option. They've jacked up their prices so much that it's often cheaper to buy new stuff elsewhere. Plus, they have the audacity to enforce a no return policy despite getting donations for free. The items they sell are often dirty and sometimes even damaged. Honestly, the only effort I see is just putting stuff out on the sales floor. There's no checking to see if things are functional or clean.

There's a serious issue with racial bias and the unprofessional way customers are banned based on their race. These employees seem to operate without any oversight, treating folks however they please without any consequences. If you're thinking about donating to this organization, you might wanna think twice and maybe give to a charity that actually listens to the community's call for justice. Tyrell Mcglotten, the operations manager at the Goodwill recycling center in Newcastle, DE, is part of this problematic situation.

The folks at Goodwill Big Bend were super helpful. Their support in finding jobs really made a difference for me and a bunch of others. If you're on the hunt for work in Tallahassee, Florida, I can't recommend this FREE service enough.